We’ve made some improvements to the Policy Notifications within Apps Firewall.
There is a new Settings area for Policy Notifications, which allows you to enable or disable email notifications when access to an app is revoked. The text in the template can be customized to provide information to the affected user, including placeholders for the affected user’s username, the name of the application, and the name of the admin revoking access. These placeholders are replaced with the actual values at the time the email notification is sent. Optionally, you can configure a reply-to address so that any user responses to the notification email are properly routed to the correct administrator.
The configured email notification is sent to affected users when a banned app is auto-revoked by Apps Firewall. In addition, when manually revoking an app within Apps Firewall, the same configured email template is used, and can be modified at the time you manually revoke app access:
To include your organization’s logo within the notification email, check “Use Logo” at the bottom of the General Settings area:
The email notification that is sent to the end user displays your organization’s logo and contains the configured message:
We would love to hear any feedback from our customers. Please feel free to email me at firstname.lastname@example.org.